Contain and recover from cyber attacks swiftly and effectively 24/7

Incident Response

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The importance of incident response in cybersecurity

Over 10,000 incident response hours performed in the last 3 years alone

100% satisfied customers exceeding expectations

Experience with all types of cyber incidents

Resolving over 50 cyber incidents every year

A few examples of some of the customers we've helped recently

Bank in South America

A bank in South-America was tipped off regarding an active surveillance being conducted from their offices and IT environment.

OP Innovate launched 2 teams in parallel - IT and RF specialists. The IT team acted as PT, trying to mimic a potential adversary and expose vulnerable assets. This team uncovered active yet unknown privileged accounts on the company VoIP operator, as well as a potential penetration of the CCTV camera and DVR at the bank owner’s residence. The RF team scanned the offices for radiant devices that may be transmitting the recordings “back home”. We then recommended actions to be taken to ensure all of these vulnerabilities were secured.

Cryptocurrency Exchange

A Cryptocurrency exchange contacted us, reporting that they were hacked and more the $20 million in assets stolen.

OP Innovate immediately stepped in. We identified the attack vector, contained the attack, and were able to recover more than half the stolen assets. We then conducted a quick and intensive vulnerability assessment and secure the company against future attacks.

crypto exchange ransomware

Large Confectionery Enterprise

A leading confectionery production firm suffered a ransomware attack through an insufficiently secured VPN connection, which resulted in the encryption of a significant part of their systems.

OP Innovate stepped in quickly, found the root cause of the attack, and proceeded to discover all the relevant IOCs. Next we cleaned all their systems of malware, executed a password reset and brought the customer back online. The customer was back online and in business within 3 days.

Accreddited Professionals in Digital Forensics and Incident Response (DFIR)


Our team members are all accredited professionals, certified on a variety of sought-after qualifications.
Most of our team SANS GCIH - GIAC Certified Incident Handlers, also holding Practical Malware Analysis qualifications and are OSINT specialists. Their extensive training and experience ensure a rapid and efficient response to incidents, with an unrivaled track record. Our results speak for themselves.

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Gain Access to all key Stakeholders needed for Incident Response

Our innovative framework includes more than just the technical specialists. In our war room you’ll find a variety of disciplines

IR Manager -A certified specialist with vast experience in both cyber security, as well as business analysis. The IR manager is the focal point for the customer’s decision taker.

Threat Hunter - An offensive specialist with a background in managing offensive campaigns who can hunt down the attacker’s steps.

CTI Specialist - The cyber threat intelligence (CTI) specialist is a stalwart of our incident handling team by adding context to the attacker by interpreting knowledge about the customer and the customer

Crisis Negotiator - Even if your organization has no intention of paying ransom, the negotiator should engage the attacker as early in the timeline as possible with a goal of mitigating damage,gaining intelligence on the attacker and slowing down their actions to gain time.

PR - The public relations (PR) specialist. Communicating the situation with your customers may be crucial for maintaining the trust, and taking the time and care to convey the message that the organization has been attacked without causing a rapid drop in the stock is a delicate process.

Incident Response for a multitude of scenarios

OP Innovate's season incident response team is experienced in resolving a multitude of different attack types and scenarios

Ransomware (Encryption)

Quickly recover from even the most sophisticated ransomware attacks. Contain the threat, determine root cause, window of compromise, attacker activity, and quantify sensitive information exposed. Where required, negotiate with threat actors, acquire and validate decryption keys, and develop and implement a recovery plan.

Business Email Compromise (BEC)

Recover from unauthorized access to your enterprise email environment. Contain the incident, determine root cause, window of compromise, attacker activity, and quantify sensitive information exposed.

Web Application Compromise

Recover from a web application attack. Contain the threat, analyze logs, review code, quantify exposure or loss of sensitive information, and get recommendations for design hardening countermeasures

Insider Threat

Investigate abuse of privileged access afforded to otherwise trusted employees, including identification of data accessed or misappropriated and/or unwanted actions taken by insiders.

Unauthorized Access

Hunt for historical or ongoing indicators of compromise to identify evidence of unauthorized access or activity (across cloud, email, endpoints).


Analyze malware samples using open source intel, sandboxing, reverse engineering, and deliver a report, including the behavior and functionality of the malware.

Be Prepared for any cyber attack with ANT Rapid Response Tool

Our incident response process gets a critical head start with the ANT rapid response tool.

ANT provides critical network information on DFIR activities from the earliest moments of the team's engagement.

Coupled together, ANT and our IR team can keep you prepared for a swift response to even the most advance cyber attacks

Learn how an Incident Response retainer can improve response time and reduce cost

Having a fully prepared incident response plan greatly reduces response time and cost, not to mention unecessary stress. Don't wait for a cyber attack. Receive reduced IR rates and improved response time with an IR retainer

What is an Incident Response

Incident response is a crucial aspect of cybersecurity that helps limit fallout and recover quickly from security incidents.

By working with a professional incident response company and building an incident response strategy, you can effectively handle different types of cybersecurity incidents and mitigate their impact.

Understanding the types of incidents and their potential consequences is key to developing a robust incident response plan.

The importance of incident response in cybersecurity

Understand the significance of incident response in cybersecurity and how it can effectively address and mitigate potential security breaches.

Incident response plays a crucial role in the overall security strategy of an organization. By having a well-defined incident response framework in place, you can ensure that your security team is prepared to handle any cyber incident that may arise. This includes having incident response services available to provide external expertise and support when needed.

A key aspect of incident response is the detection and response phase, where prompt and effective action is taken to contain and eradicate the incident.

Additionally, having a communication plan in place ensures that all stakeholders are informed and involved in the incident response process.

Types of cybersecurity incidents and their impact

When dealing with incident response, it’s important to be aware of the various types of cybersecurity incidents and their impact. Understanding the different types of cybersecurity incidents can help you better prepare and respond effectively.
Each type of incident carries its own risks and potential impact on your organization. By having a clear understanding of these incidents, you can develop specific strategies to contain and mitigate their impact.

Incident response plays a crucial role in quickly identifying and containing cybersecurity incidents to minimize damage and protect your organization’s assets.

Common types of cybersecurity incidents include:

Unauthorized access

Privilege escalation

Insider threats



DoS attacks

Man-in-the-middle attacks

Password attacks

Web application attacks

Advanced persistent threats

Securing Your Organization with Incident Response

Incorporating incident response into your organization’s overall cybersecurity strategy is essential for effectively protecting your digital assets.

When a cybersecurity incident occurs, having a well-defined incident response plan in place and working with a computer security incident response team allows you to quickly and efficiently contain the incident.

By outlining the necessary steps to identify, contain, eradicate, and recover from a cybersecurity incident, your organization can minimize damage and mitigate potential risks.

Incident response efforts not only help in containing the incident but also provide valuable lessons learned to improve your overall cybersecurity strategy.

It ensures that your organization is prepared to handle any cybersecurity incident promptly and effectively, reducing the impact on your operations and reputation.

The importance of communication and collaboration in incident responses

To ensure effective incident response, it’s crucial for organizations to prioritize communication and collaboration throughout the process.

When dealing with a cybersecurity incident, clear and timely communication is essential to ensure that all stakeholders are aware of the situation and can take appropriate action. By sharing information and updates, teams can work together to quickly contain the incident and minimize the potential damage.

Collaboration is also key in incident response, as different teams and departments need to work together to address the incident from various angles, such as technical, legal, and public relations.

Establishing an incident response policy

Create an incident response policy to ensure effective handling of cybersecurity incidents within your organization.

An incident response plan is a crucial component of incident management, as it provides a structured approach to responding to security incidents.

This policy should outline the steps to be taken in the event of a security incident, including the identification, containment, eradication, and recovery phases.

It should also define the roles and responsibilities of the members of your team coordinating with the cyber incident response team and how to establish clear communication channels.

Additionally, the policy should integrate with the security operations center (SOC) if you have one, to ensure seamless coordination and collaboration.

Implementing a detailed incident response methodology

To implement a detailed incident response methodology, follow these steps to efficiently secure your organization.

Start by creating an incident response plan that outlines the steps to be taken during a security incident and mentioned above

Next, consider implementing security orchestration, automation, and response (SOAR) tools to streamline incident detection and response processes. These tools use advanced techniques, such as machine learning and behavioral analysis, to quickly identify and respond to threats.

Regularly review and update your incident response plan to ensure it remains effective and aligned with current threats and security best practices.

What is an Incident Response ?

Uncover your most critical vulnerabilities and logic flaws before an attacker does. Based on OWASP top 10, test for exploits in web applications, APIs, and thick client apps, leveraging attackers' Tactics, Techniques, and Procedures (TTPs).

Efficient Scans

PTaaS utilizes automated scanning tools to efficiently identify vulnerabilities in web applications, APIs, and network/cloud devices. This saves time and effort compared to manual scanning processes.

Expert Analysis

The human assessment aspect of PTaaS involves security experts with industry accreditations who analyze the results of the scans. Their expertise enhances the detection of complex vulnerabilities and provides critical insight and analysis.

Risk Prioritization

PTaaS not only identifies vulnerabilities but also validates and rates their risk against risk databases. This risk-based approach allows organizations to prioritize remediation efforts and focus on addressing the most severe vulnerabilities first, providing you and your product team with the best return on PT investment over time.


What are the benefits of hiring an external incident response team?

Hiring an external incident response team can provide numerous benefits. Here are some key advantages:

1. Expertise: External incident response teams like OP Innovate consist of highly skilled and experienced professionals who specialize in cybersecurity incident response. They possess in-depth technical knowledge and understanding of the latest threats and attack vectors.

2. Objectivity: External teams provide an objective and independent perspective during incident response. They are not affected by internal biases or politics and can focus solely on mitigating the incident and protecting your organization’s assets.

3. Rapid response: External teams are equipped with the necessary resources and tools to swiftly respond to cybersecurity incidents. They have established procedures and workflows in place to mobilize quickly, minimize damage, and restore normal operations as soon as possible.

4. Scalability and flexibility: External incident response teams can scale up or down their resources based on the severity and complexity of the incident. They can adapt to your organization’s unique needs, whether you have a small-scale incident or a large-scale cyber attack.

5. Industry insights: External teams work with various organizations across different industries and gain valuable insights from handling diverse incidents. They bring this knowledge and best practices to your organization, helping you improve your incident response capabilities.

6. Reduced impact: By engaging an external incident response team, you can minimize the impact of cybersecurity incidents. Their expertise and quick response can help identify and contain the incident faster, limiting the potential damage and reducing downtime.

7. Cost-effectiveness: While hiring an external incident response team incurs costs, it can be more cost-effective compared to maintaining a dedicated in-house incident response team. External teams eliminate the need for ongoing training, recruitment, and full-time salaries.

Overall, hiring an external incident response team can enhance your organization’s incident response capabilities, mitigate risks more efficiently, and bolster your cybersecurity posture.

What is the role of threat intelligence in incident response?

Threat intelligence plays a crucial role in incident response by providing organizations with actionable insights and information about potential threats and cyber attacks, helping them proactively defend against security breaches and mitigate risks. Feel free to visit for the latest OP Innovate threat intelligence.

What is an incident response framework?

An incident response framework is a structured approach used by organizations to effectively manage and respond to security incidents. It provides guidelines and procedures for handling and mitigating security events.

How long does a typical Incident response process take?

The duration of an incident response process can vary significantly depending on the complexity and severity of the incident. It can range from a few days to several weeks.

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